2, What Would You Do On Quality Claims?
Once you receive the goods and find quality problems, please try to provide us pictures or video to show how is the problem. We will analyze on it and to find out what is the problems, and to make sure it is an individual problem or a batch problem in order to start different solution processes. At the same time, we will activate our internal correction and prevention mechanism to analyze the cause and provide solutions.Usually, we will give you a reply within 3 working days. And Yuson will always take his responsibility.
3, Can I visit your factory? Can your factory arrange transportation for me?
My dear, it is a great honor to invite you to visit our factories. Please let us know your schedule in advance, then we can arrange our driver to pick you up from your hotel. If you need support on invitation for the VISA, please contact with us
4.Does your factory have the design and development capabilities, we need the customized products?
The staffs in our R&D department are well experienced in the faucet industry, with more than 5 to 10 years experience. We can make customized products especially for you. To start a new project development, we will need your support on samples, drawings or just idea& requirements. If you have such requirements, please kindly contact us for more details.
5.What the product certification does your factory have? And the certifications for which country?
We have CUPC certification for USA and Canada, ACS certification for France, EN817 and EN1111 for European countries,TMV3,WRAS for UK market, TISI for Thailand market, SNI for Indonesia market, DVGW, KTW, W270 for Germany market, etc.
6.How is your factory production capability?
Our factory has full production line including gravity casting line, machining line, polishing line and assembling line. We can manufacture products up to 80000 pcs per month.
7.How is your production management and quality control system?
We develops process - oriented QMS to identify and meet needs of customer requirement. All our product process follows up ISO9001: income quality checking, in process quality checking, final product quality checking. The strict implementation of ISO9001 assures to provide error –free products to our customers.
